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“The implementation of our plans of digital transformation is critical because, when you pass the crisis of the coronavirus, the pace of transformation will recover once more. And given that many customers are relying on the digital banking during the crisis, it is likely that the change will accelerate”. In these terms spoke the president of Banco Santander, Ana Botín, at the meeting of shareholders of April. It happened in the worst of the pandemic and since then, I was aware of the progress of the strategies that was to come. Not only this entity is casting now the rest for the digitization ; the whole sector has taken advantage of the last month and a half of desescalada to implement and/or strengthen your commitment to technology.
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