The Deutsche Bahn is experiencing “increasingly fraudulent activities”, which lead to the booking of Tickets has been restricted, with certain means of payment. “We have taken this measure to protect our customers and apologize for the inconvenience,” said a spokesman for the Deutsche Bahn, the German press Agency. “We work with high pressure because our Services are so quickly as possible, as usual.” A time-frame the company is not called.
rail customers can pay until further notice, no saver fare Tickets by direct debit if you book on bahn.de and in the DB Navigator. Already in November, the railroad had reduced the amount that could be deducted by direct debit. Saving price Tickets with a value of more than 150 euros could only be with instant transfer or credit card sub-query of the 3D Secure pass word paid. At the Moment no payments are made by direct debit more for saving price are Tickets that can be cancelled.
On the sides of the railway Community on the Internet the wrath of a number of train driver unloads. – Criticised a lack of Information for the customer, the use for a long time, the direct debit procedure. Many do not refer to the fact that the 3D-Secure process is available in the short term, but only after consultation with the Bank. It is clear that The fraud did not become because of the payment method direct debit is possible, but because of the railway, as amended repayment mode for cancelled Tickets.
fraud and cancellation vouchers
Until the end of July, Tickets are 19 Euro fee is incurred for the cancellation of a savings price. The Rest has been paid back– in the same way, the customer had paid. The rest of the amount you got when the debit is to return to his checking account. Since 1. August to fall now for ten Euro fee, the remaining amount will however be issued as a cancellation voucher that can be used for further ticket purchases. The cancellation voucher is a seven-digit Code that is valid for three years and in travel centres and DB agencies, the vending machine or on bahn.de can be redeemed.
At this point, the scammers have set, so the investigating Federal police. “At the present time, it is assumed that as yet unidentified perpetrator of a previously unknown channel of credit card data and/or account data.” This data would have used the scammers to buy “online tickets (OLT) in the low price segment”. “In the currently known cases, it is also high-priced bookings up to a value of 2500 euros per travel distance”, the German Federal police in Potsdam at the request of the German press Agency.
The mesh of the cheater: cheated Online Tickets you cancelled immediately and the cancellation of vouchers by Mail. “According to the current state of the coupons in the connection are offered for sale and sold”, the Federal police. In order to disguise the origin of the coupons, bought the culprit with these new train Tickets, cancelled this again, to get another coupon Code on the residual value.